PAYMENT PROGRAM MANAGEMENT
Optimize your payment program performance with strategies that drive cardholder engagement and revenue, while minimizing credit risk and streamlining costs. We can help by complimenting your functional resources expertise and capacity or fully supporting you as an extension of your team.
PAYMENT PROGRAM MANAGEMENT
Optimize your payment program performance with strategies that drive cardholder engagement and revenue, while minimizing credit risk and streamlining costs. We can help by complimenting your functional resources expertise and capacity or fully supporting you as an extension of your team.
Here’s How
- Provide fully turn-key outsourced cross-functional program management, with rigorous program and portfolio reporting – from finance, product, marketing and credit risk
- Conduct P&L assessment to identify key financial drivers to inform priorities based on industry benchmarks, including purchase volumes, interchange and interest income revenue, operating expenses, fraud and credit losses, as well as cost of funding and foreign exchange impact
- Support data analytics, in order to deploy best-in-class segmentation and customer lifecycle management program development and implementation
- Develop business case with robust financial modeling and sensitivity analysis necessary to accurately size program value potential, while identifying opportunities to drive incremental growth
- Assess vendor performance and provide vendor oversight and management, including contractual obligation adherence and contract review upon renewal to identify opportunities to strengthen business terms
Expected Results
- Enhanced portfolio performance – increased first-card-in-wallet cardholder behaviour and improved interest, right-sized rewards earn/burn and non-interest income contribution
- Confidence in product enhancement or platform investment decisions, as well as any program changes that result in material program contribution
- Improved program and product management discipline by “up-knowledging” your functional resources with the support of industry experts
Expected Results
- Enhanced portfolio performance – increased first-card-in-wallet cardholder behaviour and improved interest, right-sized rewards earn/burn and non-interest income contribution
- Confidence in product enhancement or platform investment decisions, as well as any program changes that result in material program contribution
- Improved program and product management discipline by “up-knowledging” your functional resources with the support of industry experts